When you ask to receive our email-newsletter, email, fill our contact form or write to us with an enquiry, or interact with us in any other way, Transdisciplinary Consultants may collect personal information about you, such as your:

• name
• email address

We may also collect details of your visits to our website (www.onehealthconsult.com), including:

• location data, web logs
• resources that you access

For more details, please see our policy on Cookies (below). 

We may obtain information about you from other sources, such as from:

• Mailing services

We use your information:

• to give you the information, products or services you asked for – such as responding to correspondence you have sent to us, or sending you participant information for events you have signed up to)
• for internal administrative purposes (such as our accounting and records), and to let you know about changes to our services or policies
• to maintain databases of our subscribers to keep a record of your relationship with us, including how you prefer to be contacted
• to recruit and manage consultants and volunteers
• to provide you with information that we think may be of interest to you 
• to carry out research on the demographics, interests and behaviour of our viewers to help us understand how we can improve our services, products or information. Sometimes this information is used to build profiles 
• to help us understand the ways you might prefer to take part in our activities, we may create a profile of your interests. We’ll do this by comparing your details against publicly available information or social media
• to identify other similar people like you on social media who we believe would be interested in Transdisciplinary Consultants, and we may then show them Transdisciplinary Consultants content 

We will only contact you by email, telephone and SMS if you have given us your consent to do so for direct marketing purposes.

 You can opt out of receiving direct marketing from us at any time. Simply follow the ‘unsubscribe’ links on our emails or email admin@onehealthconsult.com.

We use profiling techniques to ensure our communications are relevant and timely. We track the types of One Health and related topics that you respond to, and the frequency and value of your support. We may use additional information from third party sources, including consumer classification tools, to tailor our communications to you better. 

Where you have given your consent for us to use your email address or phone number for marketing, we may use this information to match to your account on Facebook or other social media sites to show you Transdisciplinary Consultants content while you use these services. We keep your data secure by encrypting it and no data we hold about you is retained by the third party. 

In addition, we may also use your email address or phone number to link to Facebook or other social media sites to identify other users of these sites who we believe would be interested in Transdisciplinary Consultants, and we may then show them Transdisciplinary Consultants content. No data we hold about you is retained by the third party when we do this.

If you would prefer for us not to use your personal data in this way, you can contact us to opt out via email admin@onehealthconsult.com ) or you canfollow these instructions to alter your settings on Facebook.

Please note that this will not guarantee that you never see Transdisciplinary Consultants content on social media, since the social media site may decide to show you content based on other criteria and without your data having been provided by Transdisciplinary Consultants.

We will not sell or swap your information to or with any third party. 

Your information, including emails and other correspondence, may be passed internally within the Transdisciplinary Consultants to ensure you are connected with the most appropriate resources. This may involve your personal data moving outside Kenya. When this happens, we ensure that appropriate safeguards are in place to protect your personal information and to keep it secure. If appropriate safeguards do not exist we will only transfer your personal data with your explicit consent, after informing you of the possible risks of such transfer.

We sometimes use trusted third parties to process your information on our behalf because it is more economical to outsource some processing than to do it in house. The kind of work we may ask them to do includes: processing, packaging, mailing and delivering orders, sending postal mail, text or face-to-face, carrying out research or analysis, data cleansing and processing card payments. These third parties are bound by contract requiring them to keep your details safe and secure, and to use your information only to fulfill the service we have specifically asked them to provide. When they no longer need your data to fulfill this service, we ask them to dispose of your details securely, in line with our procedures.

Otherwise, we will only share your information when obliged to disclose it by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or if we have your consent.

The length of time that we store your information may vary depending upon the type of information it is, the reasons that we need to use it or other factors, like legal requirements. For example, we are required by law to keep declarations and store all records of transactions for at least six years in case of an audit. We regularly review the personal information that we store, including our paper records, so that we only store it for as long as we need to. 

We have security measures in place to protect against the loss, misuse and alteration of personal data. For example, our consultants are only authorised to see and use the personal data they need to see to do their jobs and we use secure server software (SSL) to encrypt personal information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.

Your personal information belongs to you and we want you to feel in control of it. Here’s how you can exercise your rights. 

You have the right to request a copy of the information that we hold about you. Please put your request in writing to the Transdisciplinary Consultants, P. O. Box 254727739772, Nairobi, 00100, Kenya, together with two forms of identification (current passport (the page with your personal details); driving licence; birth certificate; utility bill from last 3 months; current vehicle registration document; bank statement from last 3 months; rent book from last 3 months. We don’t store this identification. It’s used solely to verify the requester’s identity.) It’s helpful if you explain what particular records you’re seeking, but you don’t have to say. 

You have a right to ask us to correct data that we hold about you that is inaccurate or incomplete. To do this, please send details of the changes you want us to make to our email admin@onehealthconsult.com. We may ask you for a form of identification.

In certain circumstances you can ask for the data we hold about you to be erased from our records or transferred to another organisation. Where certain conditions apply, you have a right to ask us to restrict the processing of your personal information. You also have the right to object to certain types of processing such as direct marketing (see Direct marketing section above) or automated processing or profiling.

If you would like further information on your rights or wish to exercise them, email admin@onhealthconsult.com. If we are unable to fulfill your request, we will provide you with a reason as to why.

If you wish to make a complaint about how your personal data is being processed by Transdisciplinary Consultants (or any third parties we use to help process your data), or how your complaint has been handled, please see write to us at admin@onehealthconsult.com. 

You have the right to lodge a complaint directly with the Office of the Data Protection Commissioner (ODPC) in Kenya.

Our website may contain links to other websites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Any changes we make to this privacy policy will be posted on this page, so please check it regularly. When we make significant changes, we’ll notify you.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small piece of data stored in the User’s device.

Email

Provides access to the User’s primary email address.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Kenya Data Protcetion Bill 2019, Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this website, if not stated otherwise within this document.